Shipping Policy

ORDER PROCESSING

Our standard processing time is 3-5 business days for all items that are in stock. Processing times are not calculated into the estimated delivery times. Depending on the amount of orders that we receive over the weekend will also possibly delay your processing time.

Orders are not processed on weekends or U.S. Holidays. Extra time maybe required for larger orders, international orders, orders requiring additional customer information, or out of stock items.

 

UPS SHIPPING

UPS shipping takes anywhere between 5-7 days to receive.

 

PRIORITY SHIPPING

From USPS.com:

All priority shipping has an expected delivery time of 2 or 3 business days and is based on the origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.

 

UPS & USPS SHIPPING ESTIMATED SHIPPING GUIDELINES *(Estimated)

 

INTERNATIONAL CUSTOMS

You are responsible to know the import regulations for your country. Once the order has left our premises we cannot be held responsible for customs delays. Most countries will have no trouble but we post this disclaimer in the off chance that there is an issue.

If, by chance, the order is returned to us and you wish to have a refund then we will do so only after we have received the goods back. The refund will be calculated as Total cost less shipping and a 15% restocking fee for a total of an 85% refund not including shipping.

We provide tracking information for all orders so please be diligent and keep track of your orders' progress through the mail system.

We do not have a reship policy. We DO assume that all clients are aware of their own countries' laws and therefore you are responsible for dealing with your countries' customs.

Please know your own import regulations before ordering. It is your responsibility. If customs does not return the products to us we cannot issue the 85% refund to you.

If your order is denied entry into your country, we strongly advise attempting to have the items sent back to us and we will refund your order less shipping and a 15% restocking fee.

 

CUSTOM FEES

Please be aware if you purchase internationally that you are responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country (this does not include our shipping costs).

Military Muscle isn’t responsible for any additional charges that may apply after a purchase is completed on the Military Muscle site.